Find quick answers to the most common questions about our products, shipping, and services.
We have four boutiques: two in Kassel (Obere Königsstr. 22 and DEZ Einkaufszentrum), one in Paderborn (Westernstr. 42), and one in Vienna, Austria (Friedmanngasse 1D). All locations are open Monday to Saturday, 10:00–20:00.
Longevity depends on skin type and environmental conditions. All our fragrances far exceed the average thanks to their high oil quality and concentration — especially our Exclusive Collection, known for exceptional longevity.
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Our online store at alowidat.de accepts PayPal, credit card, Klarna, and purchase on invoice — all processed securely. We ship across Europe with 2–4 day delivery.
Yes. We welcome business inquiries and wholesale partnerships. Please use the contact form on our Contact page and select "Business Inquiry," or write directly to shop@alowidat.de.
You have 14 days to return your order. For hygiene reasons, opened or used perfumes cannot be returned unless defective. Please contact our customer service for return instructions.
Domestic shipping (Germany) takes 2–5 business days. Europe-wide shipping takes 5–10 business days. You will receive a tracking number once your order has been shipped.
We currently deliver within Germany and to selected European countries. If your order is to be placed outside of this area, please contact us in advance so we can find an individual solution.